For Patients

Dr. McEachern is committed to providing a welcoming environment for her patients. Your time is valuable as is that of all the families served by this practice. The following policies are designed to improve everyone’s patient experience:

Please arrive on time for your visit. Other patients have appointments after yours and thus families that arrive more than 10 minutes late may be asked to reschedule the visit. If you think you may be late, please call ahead.

If you cannot make the appointment, please call more than ONE full business day ahead of time to reschedule. Last minute cancellations and no-shows will be charged a fee.

Patients who miss more than 3 appointments may be asked to continue their care with another practice.

Please have your medication list ready for review during office visits.

Please contact your pharmacy for all prescription refill requests. Please allow at least 2-3 business days for processing. Prescription refills require regular office visits. To ensure you or your child’s safety, a regular evaluation of the condition and medication interactions is required.

If you are transferring care from another provider or center, please ensure that all previous clinic notes have been sent BEFORE the scheduled appointment.

Dr. McEachern makes every attempt to return calls as soon as possible but she appreciates your patience and understanding that she will return urgent calls within an hour and that non-urgent calls will be returned within 1-2 business days.

Many families prefer to communicate by email. Use of the Patient Portal ensures a safe delivery of protected health information. Use of standard email is not guaranteed to be protected and although Dr. McEachern has made attempts to safeguard your information, she cannot guarantee that any communication by email is protected. Sending an email to Dr. McEachern assumes an understanding of this risk.

Please ensure you allow 3-4 business days for completion of any forms.

Test results may take up to 2 weeks. Dr. McEachern may have scheduled a follow-up visit to discuss your results and will thus communicate the results at that visit. If no such specific visit was scheduled, please call or access your Patient Portal if you have not heard from Dr. McEachern within 2 weeks.


Now Accepting New Patients

Caring for Children & Adolescents with diabetes, general endocrine concerns, and obesity who live in Rhode Island, Southeastern Massachusetts and nearby Connecticut.

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